Status Pages for E-commerce

When checkout goes down, every second costs you revenue

A broken checkout during Black Friday. Payment failures during a flash sale. Shipping tracker showing errors on launch day. When your store has issues, shoppers don't wait — they leave. CheckStatus gives your customers a single source of truth so they stay instead of bouncing.

Checkout & payment monitoring Subscriber notifications Component-level status

No credit card required • Set up in 5 minutes

The problem

Why e-commerce stores need a status page

Lost revenue during outages

When checkout or payments go down, every minute of silence costs you sales. Shoppers don't troubleshoot — they abandon their cart and buy from a competitor. Without a status page, you have no way to tell them you're working on it.

Support ticket floods

A single checkout outage generates hundreds of "I can't complete my order" tickets. Your support team drowns in duplicate requests instead of helping customers with real issues. A status page deflects 60%+ of these tickets automatically.

Peak sales vulnerability

Black Friday, holiday sales, and product launches are when your store is most likely to have issues — and when the stakes are highest. Without proactive communication, a brief outage during peak traffic becomes a reputation crisis on social media.

Granular visibility

Component-level status for every system in your store

Create separate components for checkout, payments, search, shipping, inventory, and order tracking. When one system has issues, shoppers see exactly what's affected — and what's still working fine.

  • Individual components for checkout, payments, shipping, and more
  • Real-time status updates per system
  • Component-level subscriptions for targeted notifications

What to put on your status page →

Shopper communication

Keep shoppers informed with automatic notifications

Shoppers can subscribe to your status page and get email notifications the moment you post an incident or resolve an issue. No manual outreach, no copy-pasting updates to social media — just automatic, reliable communication.

  • Automatic email notifications to subscribers
  • Component-specific subscriptions
  • Incident timeline from investigation to resolution

How to communicate during an outage →

Peak sales ready

Independent infrastructure that stays online when your store doesn't

CheckStatus is hosted on completely separate infrastructure from your store. During Black Friday traffic spikes, server overloads, or CDN issues, your status page stays online — giving shoppers confidence that you're aware and working on it.

  • Independent infrastructure from your store
  • Stays online during your outages
  • Scheduled maintenance for planned sales events

Status pages are part of your product →

By the numbers

The cost of e-commerce downtime

$5,600

Avg cost per minute of e-commerce downtime

70%

Of shoppers won't return after a bad outage experience

60%

Reduction in support tickets with a status page

79%

Cheaper than StatusPage.io

Pricing comparison

Save thousands vs StatusPage.io

Get the same features e-commerce stores need at a fraction of the cost.

StatusPage.io

Atlassian's status page product

$99 /mo per page

  • 1 status page
  • Custom CSS at $399/mo
  • Private pages +$79/mo
  • 3 pages = $297/mo
Recommended

CheckStatus

Everything e-commerce stores need

$39 /mo for 3 pages

  • Up to 3 status pages included
  • Custom CSS included
  • Private pages included
  • Saves $3,096/year
Start free trial

See full pricing

FAQ

Frequently asked questions

Yes. CheckStatus lets you create individual components for each system — checkout, payments, search, shipping, inventory, and more. Shoppers and your team can see exactly which part of your store is affected during an incident.

During peak traffic events, your status page becomes critical. CheckStatus is hosted on independent infrastructure so it stays online even when your store is under load. Post real-time updates so shoppers know you're on it — instead of flooding your support team.

Yes! Visitors to your status page can subscribe to email notifications for all updates or just the components they care about. When you post an incident update, subscribers are notified automatically — no manual outreach required.

Absolutely. All paid plans include custom domain support with automatic SSL. Point status.yourstore.com to CheckStatus and your branded status page is live in minutes — matching your store's look and feel.

CheckStatus provides a REST API on all plans, including the free tier. You can integrate with your existing monitoring stack (Datadog, PagerDuty, UptimeRobot, etc.) to automatically create incidents and update component status.

Yes! Our free plan includes 1 status page, up to 5 components, email notifications, and full API access. It's a great way to start building shopper trust before upgrading to Growth or Pro for custom domains, private pages, and more components.

Ready to build shopper confidence?

Start your free trial today. No credit card required. 30-day free trial.