How quickly do you respond to inquiries?

We aim to respond to all inquiries within 24 hours during business days. For urgent technical issues, Pro plan customers receive priority support with faster response times.

I'm having trouble logging in. What should I do?

Try resetting your password using the "Forgot Password" link on the login page. If you're still having issues, contact us using the form above with your account email.

Yes! We offer a 30-day money-back guarantee on all paid plans. If you're not satisfied, contact us within 30 days of your purchase and we'll issue a full refund—no questions asked.

Can I cancel at any time?

Absolutely. There are no long-term contracts or cancellation fees. You can cancel your subscription at any time from your account settings. Your plan will remain active until the end of your current billing period.

Where can I report a bug or request a feature?

We love feedback! Use the contact form above and select "Feature Request". We read every suggestion and use them to improve CheckStatus.

How do I upgrade or downgrade my plan?

You can change your plan anytime from your account settings. Go to Settings → Billing → Change Plan. Upgrades take effect immediately, and downgrades apply at the start of your next billing cycle. If you need help, contact us using the form above.

Contact

Get in Touch

Fast responses • Real humans

Have a question, feedback, or need help? We'd love to hear from you.

Already a member? Login Here.

Send Us a Message

Fill out the form and we’ll get back to you quickly.

24h response

? Form loading

Contact Info

Response in ~24h

Response time

Most messages receive a reply within 24 hours.

Need something urgent? Select “Technical Support”.

Guides & docs

Find setup steps, best practices, and answers fast.

Browse Docs

What happens next

We review your message and route it to the right team.
You’ll get a reply with next steps or a resolution.
We follow up if we need more details.

Quick links

View live status page demo Compare plans & pricing

FAQ

Contact questions answered

: We aim to respond to all inquiries within 24 hours during business days. For urgent technical issues, Pro plan customers receive priority support with faster response times.
: Try resetting your password using the “Forgot Password” link on the login page. If you’re still having issues, contact us using the form above with your account email.
: Yes! We offer a 30-day money-back guarantee on all paid plans. If you’re not satisfied, contact us within 30 days of your purchase and we’ll issue a full refund—no questions asked.
: Absolutely. There are no long-term contracts or cancellation fees. You can cancel your subscription at any time from your account settings. Your plan will remain active until the end of your current billing period.
: We love feedback! Use the contact form above and select “Feature Request”. We read every suggestion and use them to improve CheckStatus.
: You can change your plan anytime from your account settings. Go to Settings → Billing → Change Plan. Upgrades take effect immediately, and downgrades apply at the start of your next billing cycle. If you need help, contact us using the form above.

Free plan available No strings attached

Setup in under 5 minutes Go live instantly

No credit card required Start risk-free

Cancel anytime No contracts, ever

Why CheckStatus

Built for teams that value transparency

Live in minutes, not weeks

Trust through transparency

Keep customers in the loop during incidents. Proactive communication reduces support tickets and builds confidence.

Pricing that makes sense

Start free, upgrade when you're ready. No hidden fees, no surprise overages, and a 30-day money-back guarantee.

Ready to Get Started?

Skip the form and jump right in.

Start your free trial today

Start Free Trial See a Live Example

No credit card required • Setup in 5 minutes