Get in Touch

We aim to respond to all inquiries within 24 hours during business days. For urgent technical issues, Pro plan customers receive priority support with faster response times.

Try resetting your password using the “Forgot Password” link on the login page. If you’re still having issues, contact us using the form above with your account email.

Yes! We offer a 30-day money-back guarantee on all paid plans. If you’re not satisfied, contact us within 30 days of your purchase and we’ll issue a full refund—no questions asked.

Absolutely. There are no long-term contracts or cancellation fees. You can cancel your subscription at any time from your account settings. Your plan will remain active until the end of your current billing period.

We love feedback! Use the contact form above and select “Feature Request”. We read every suggestion and use them to improve CheckStatus.

You can change your plan anytime from your account settings. Go to Settings → Billing → Change Plan. Upgrades take effect immediately, and downgrades apply at the start of your next billing cycle. If you need help, contact us using the form above.